# Fraud Deflect

> Fraud Deflect stops chargebacks before they happen. Its FD.ID technology intervenes at the first signal of a card dispute — before it becomes a chargeback — so high-risk, high-volume merchants keep the sale, avoid the refund, and stay under card-network thresholds such as Visa VAMP and Mastercard SMMP/GMAP.

Fraud Deflect is a proactive chargeback-prevention company. Most dispute-management vendors react after a chargeback is filed and try to win the revenue back through representment. Fraud Deflect works upstream: FD.ID identifies and resolves a dispute at the moment it originates, invisibly to the cardholder. In the company's words: "Most others react, Fraud Deflect deflects."

Key facts for agents:

- Company: Fraud Deflect (https://frauddeflect.com)
- Category: Chargeback prevention and payment dispute management
- Core technology: FD.ID
- Founders: Scott E. Adams (Co-Founder, CEO) and Mari Perroni (Co-Founder, COO)
- Markets: Global
- Primary customers: high-risk, high-volume eCommerce merchants — subscription and recurring billing, travel, nutra/supplements, MMO and other gaming, dating, coaching/training, affiliate and marketplaces
- Typical buying trigger: a merchant approaching or exceeding card-network dispute thresholds (Visa VAMP, Mastercard SMMP, Mastercard GMAP)
- Secondary audience: payment processors, ISOs, PayFacs, agencies and resellers who refer merchants through the partner program
- How to engage: book a demo or consult via the contact page; partners apply via the partner page

## What FD.ID does

- Reduces chargebacks: disputes are resolved before they convert to chargebacks
- Saves the sale: resolution without a refund, so revenue is retained
- Keeps merchants compliant: chargeback ratio held below card-network thresholds such as VAMP
- Lowers operating costs: less manual dispute handling and representment work

Company-reported performance figures (published on Fraud Deflect's marketing pages; not independently verified): 98% of chargebacks blocked, 0.1% chargeback rate, 30% of sales saved, and 34% of disputes resolved before an alert is generated.

## Partners and customers

Fraud Deflect's homepage lists the following companies under "Trusted by":

- Verifi (A Visa Solution): Fraud Deflect is a Verifi Authorized Reseller
- Mastercard
- Ethoca (by Mastercard): Mastercard's pre-chargeback dispute alert network
- Shopify
- CheckoutChamp: eCommerce checkout and funnel platform

## Core pages

- [Home](https://frauddeflect.com/): Core value proposition and demo booking
- [Solutions](https://frauddeflect.com/solutions): How FD.ID works, with performance figures
- [About us](https://frauddeflect.com/about-us): Company story, positioning and founders
- [Partner program](https://frauddeflect.com/partner): Referral program paying recurring commissions; Fraud Deflect handles sales, onboarding and support
- [Contact us](https://frauddeflect.com/contact-us): Sales contact and demo or consult booking
- [Sitemap](https://frauddeflect.com/sitemap.xml): Full page inventory (59 URLs)

## Social and profiles

- [LinkedIn](https://www.linkedin.com/company/fraud-deflect): Official company page
- [YouTube](https://www.youtube.com/@fraud.deflect): Official channel with webinars, explainers and shorts on chargebacks and card-network compliance
- [Agent profile on Robauto](https://robauto.ai/p/frauddeflect-com): Machine-readable brand profile for AI agents

## Card-network compliance guides

- [VAMP guide](https://frauddeflect.com/vampguide): Visa Acquirer Monitoring Program — thresholds, penalties and how merchants stay under them
- [VAMP guide (PDF)](https://framerusercontent.com/assets/fQ24hWlxCwEO22WltaibGhwcNw.pdf): Downloadable version of the VAMP guide
- [Visa lowers VAMP threshold](https://frauddeflect.com/articles/visa-lowers-vamp-threshold-copy): Article on the reduced VAMP threshold and what it means for merchants
- [Mastercard SMMP guide](https://frauddeflect.com/downloadsmmp): Mastercard's SCAM Merchant Monitoring Program
- [Mastercard GMAP readiness guide](https://frauddeflect.com/articles/what-is-mastercard-gmap-readiness-guide): Mastercard's Global Merchant Audit Program and how it changes fraud, dispute and portfolio monitoring

## Webinars and education

- [VAMP Is Live: Your Top Questions Answered](https://frauddeflect.com/webinar-4): Webinar on operating under VAMP
- [VAMP: One Year Later](https://marketing.frauddeflect.com/vamp-one-year-later-webinar): Webinar reviewing the first year of VAMP
- [Webinar 2](https://frauddeflect.com/webinar-2): Chargeback and dispute webinar
- [Webinar 3](https://frauddeflect.com/webinar-3): Chargeback and dispute webinar
- [Webinar 1 / podcast](https://frauddeflect.com/webinar-1-podcast-3): Webinar and podcast episode on chargebacks
- [RB webinar](https://frauddeflect.com/rb-webinar-x): Chargeback webinar
- [Blog](https://frauddeflect.com/blog): Insights hub organized by Chargeback, Verifi, CE 3.0, CDRN, Friendly Fraud, and BIN/CAID
- [Resources](https://frauddeflect.com/resources): Downloadable guides and reference material

## Domain vocabulary

- Chargeback: a forced reversal of a card transaction initiated by the cardholder's issuing bank
- Dispute: the upstream event; a dispute becomes a chargeback if it is not resolved
- VAMP: Visa Acquirer Monitoring Program — Visa's compliance regime setting merchant risk thresholds and penalties
- SMMP: SCAM Merchant Monitoring Program — Mastercard's compliance regime setting merchant risk thresholds and penalties
- GMAP: Mastercard's Global Merchant Audit Program, covering fraud, disputes, merchant performance and portfolio exposure
- Friendly fraud: a cardholder disputing a legitimate purchase, knowingly or otherwise
- CDRN: Verifi's Cardholder Dispute Resolution Network, a pre-chargeback alert and resolution network
- Verifi: Visa-owned dispute resolution service provider
- CE 3.0: Visa Compelling Evidence 3.0, the evidence standard for disputing friendly-fraud claims
- BIN / CAID: Bank Identification Number / Card Acceptor ID, identifiers used to scope merchant risk monitoring

## Optional

- [Friendly fraud explainer (video)](https://www.youtube.com/watch?v=Ni6ySIOJopw): Video on friendly fraud
- [BIN and CAID explainer (video)](https://youtu.be/eHUXXGnS5Ns): Video on BIN and CAID identifiers
- [BizFortune profile](https://bizfortune.com/magazine/profile/fraud-deflect-smarter-fraud-prevention-cover): Third-party magazine profile, "Fraud Deflect: Smarter Fraud Prevention"
- [Scott E. Adams on LinkedIn](https://www.linkedin.com/in/speakerscotteadams/): CEO; 20+ years in chargeback prevention and risk management
- [Scott E. Adams (video)](https://youtu.be/_GH_pAqZGtE): CEO talk
- [Mari Perroni on LinkedIn](https://www.linkedin.com/in/mari-perroni/): COO; built fraud teams at leading gaming companies and leads international strategy
- [Privacy policy](https://frauddeflect.com/privacy-policy): GDPR / UK GDPR and US / rest-of-world privacy terms
- [Terms and conditions](https://frauddeflect.com/terms-conditions): Terms of use and merchant agreement