Fraud Deflect | Chargeback Solutions

Visa’s VAMP Program: What Merchants Need to Know

Understand Visa’s Monitoring Program (VAMP) — what it is, what changed, and how it can impact chargebacks, fraud metrics, and your merchant account.

Why VAMP Matters for Merchants

  • Fees and fines

  • Operational restrictions

  • Cash flow impact

  • Increased acquirer scrutiny

  • Merchant account (MID) at risk

Why VAMP Matters for Merchants

  • Fees and fines

  • Operational restrictions

  • Cash flow impact

  • Increased acquirer scrutiny

  • Merchant account (MID) at risk

Free educational guide for U.S. merchants. No sales pitch.

What Is Visa’s VAMP Program?

VAMP stands for Visa Acquirer Monitoring Program.

It is Visa’s framework for monitoring merchants with elevated dispute and fraud risk, based on a combined evaluation of:

  • Chargebacks (TC15)

  • Fraud alerts (TC40)

Under VAMP, these signals are assessed together using a single risk metric, allowing Visa and acquirers to identify risk earlier than before.


It is Visa’s framework for monitoring merchants with elevated dispute and fraud risk, based on a combined evaluation of:

  • Chargebacks (TC15)

  • Fraud alerts (TC40)

Under VAMP, these signals are assessed together using a single risk metric, allowing Visa and acquirers to identify risk earlier than before.


What Changed With VAMP?

Visa introduced a new approach to risk measurement. Under VAMP:

Chargebacks and fraud alerts are combined into one metric

Chargebacks and fraud alerts are combined into one metric

Fraud-related chargebacks can no longer be excluded

Fraud-related chargebacks can no longer be excluded

Risk thresholds are evaluated earlier

Risk thresholds are evaluated earlier

Monitoring may begin even with relatively low chargeback volumes

Monitoring may begin even with relatively low chargeback volumes

Merchants now need visibility into both fraud and non-fraud disputes to stay compliant.

Free educational guide for U.S. merchants. No sales pitch.

Free educational guide for U.S. merchants.
No sales pitch.

Why VAMP Matters

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VAMP focuses on patterns, not isolated events. As a result:

  • Repeated disputes accumulate risk faster

  • Fraud alerts carry more operational weight

  • Waiting for chargebacks is often too late

In prolonged or severe cases, continued VAMP violations may lead to:

  • Monitoring programs

  • Fees passed down by acquirers

  • Operational restrictions

  • Potential merchant account (MID) termination, at the acquirer’s discretion


Understanding VAMP early gives merchants more control over outcomes.

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Before vs. After VAMP

Before VAMP

  • Chargebacks and fraud monitored separately

  • Won disputes had limited impact on risk

  • Monitoring triggered mainly by high chargeback ratios

  • Risk appeared later in the lifecycle

After VAMP

  • Chargebacks and TC40 fraud alerts counted together

  • Fraud signals carry more weight, even when disputes are won

  • Monitoring can apply even with lower chargeback rates

  • Risk is identified earlier through combined signals

The margin for error is smaller

Free educational guide for U.S. merchants. No sales pitch.

The Most Common Mistake Merchants Make

Many merchants focus on reacting after a chargeback or fraud alert occurs.

Under VAMP, that approach creates blind spots.


By the time a chargeback is filed, the transaction already counts against your risk metrics.


Early awareness matters more than reactive action.


Under VAMP, that approach creates blind spots.


By the time a chargeback is filed, the transaction already counts against your risk metrics.


Early awareness matters more than reactive action.


Under VAMP, that approach creates blind spots.


By the time a chargeback is filed, the transaction already counts against your risk metrics.


Early awareness matters more than reactive action.


What You’ll Learn in the VAMP Guide

This guide explains:


  • How the Visa Acquirer Monitoring Program works

  • What changed under VAMP and why it matters

  • How chargebacks (TC15s) and frauds (TC40s) are evaluated together

  • Common risk patterns merchants overlook

  • Practical steps to reduce exposure before monitoring

This guide explains:

  • How the Visa Acquirer Monitoring Program works

  • What changed under VAMP and why it matters

  • How chargebacks (TC15s) and frauds (TC40s) are evaluated together

  • Common risk patterns merchants overlook

  • Practical steps to reduce exposure before monitoring

Clear explanations. No marketing fluff.

Who This Guide Is Designed For

The VAMP Guide is designed for:

Online merchants

Online merchants

Subscription and recurring billing businesses

Subscription and recurring billing businesses

Digital services and ecommerce brands

Digital services and ecommerce brands

Payments, fraud, risk, and operations teams

Payments, fraud, risk, and operations teams

If VAMP is now part of your compliance or risk discussion, this guide is for you.

Free educational guide for U.S. merchants. No sales pitch.

Get Clear on VAMP — Before It Becomes a Problem

Get Clear on VAMP — Before It Becomes a Problem

Educational resource. No obligation. Built to help merchants make informed decisions.


Download the VAMP Guide